Privacy Policy

LearnAxom respects your privacy and is committed to protecting the personal information you provide while using our website, educational resources, and online services.

This Privacy Policy explains what information we may collect, why we collect it, how we use it, and the choices available to you.

1. Information We May Collect

Depending on how you use LearnAxom, we may collect:

  • Name

  • Email address

  • Mobile/WhatsApp number

  • Class and subject information

  • Information submitted through enquiry or registration forms

  • Payment and transaction information

  • Account/login information, where applicable

  • Messages or communications sent to us

  • Technical information such as browser type, device information, IP address, and website usage information

We only request information that is reasonably necessary for the relevant service or purpose.

2. How We Use Your Information

We may use collected information to:

  • Respond to enquiries and requests

  • Provide educational resources and services

  • Register students for online Mathematics classes

  • Process and manage payments

  • Provide access to paid or restricted content

  • Communicate about classes, schedules, updates, and services

  • Improve our website and educational resources

  • Maintain website security and prevent misuse

  • Comply with applicable legal obligations

We will not use personal information for purposes unrelated to the stated purpose without an appropriate legal basis or consent where required.

3. Students Under 18

LearnAxom is intended to serve school students, including minors.

Where applicable law requires consent for processing a child's personal data, we will seek verifiable consent from the parent or lawful guardian before processing such data. The DPDP Act specifically addresses processing of children's personal data and parental/guardian consent.

We do not intentionally use children's personal data for targeted advertising or behavioural tracking where prohibited by applicable law.

Parents or lawful guardians may contact us regarding their child's personal information.

4. Cookies and Similar Technologies

LearnAxom may use cookies or similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Understand website usage

  • Improve website performance and user experience

Third-party services used on our website may also use cookies according to their own privacy policies.

5. Payments

If you purchase an online course or other paid service, payments may be processed through third-party payment providers.

We generally do not store complete card, UPI, banking, or other sensitive payment credentials on our own systems. Payment information may be processed directly by the relevant payment provider according to its privacy practices.

6. Third-Party Services

We may use third-party providers for services such as:

  • Website hosting

  • Payment processing

  • Forms

  • Email communication

  • Analytics

  • Video/content delivery

  • Security and technical services

These providers may process information as necessary to provide their services and may have their own privacy policies.

7. Sharing of Information

We do not sell your personal information.

We may share information with service providers where reasonably necessary to operate LearnAxom, process payments, provide requested services, maintain security, or comply with applicable law.

8. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no online system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain records, resolve disputes, prevent fraud, or comply with applicable legal obligations.

When information is no longer required, we may delete or anonymize it, subject to applicable law.

10. Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

  • Request information about personal data we process

  • Request correction of inaccurate information

  • Request deletion of personal information where applicable

  • Withdraw consent where processing is based on consent

  • Raise a privacy-related complaint or grievance

Requests may be submitted through our Contact Us page.

The applicable Indian data-protection framework provides rights and obligations concerning personal data and establishes mechanisms for consent and grievances.

11. External Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or security.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through our Contact Us page.

LearnAxom
Learn Better. Prepare Better. Achieve Better.